At KidEase Rentals, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.kidease-rentals.com) or use our services.

 

By using our website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

 

 

1. Information We Collect

 

When you use our website or services, we may collect and process the following types of information:

 

 

1.1 Personal Information

 

We may collect personal data that you provide to us when you:

 

• Make a booking or rental order

• Register for an account

• Contact us via email, WhatsApp, Zalo, phone, or contact forms

• Subscribe to newsletters or promotional emails

• Interact with us on social media

 

This personal information may include:

 

• Name

• Email address

• Phone number

• Billing and delivery address

• Payment-related information (see below)

• Order history

• Any other details you provide when using our services

 

Payment Processing Note:

KidEase Rentals does not process or store credit card details directly. Payments are completed securely through PayPal, where customers receive an invoice and payment link. All card or bank details are handled exclusively by PayPal according to their security and privacy standards.

 

 

1.2 Automatically Collected Information

 

When you visit our website, we may automatically collect:

 

• IP address

• Browser type and version

• Operating system

• Website usage data (pages visited, time spent, clicks, etc.)

• Cookies and tracking technologies (see Section 6)

 

 

2. How We Use Your Information

 

We use your personal data to:

 

• Process and fulfill rental orders

• Send invoices and secure payment links via PayPal

• Provide customer support and respond to inquiries

• Send booking or service updates

• Improve our website, services, and customer experience

• Conduct internal operations such as data analysis, security monitoring, and fraud prevention

• Send promotional offers or newsletters (only with consent)

 

We do not sell or rent personal information to third parties.

 

 

3. How We Share Your Information

 

We may share your information with trusted third parties only when necessary:

 

 

3.1 Service Providers

 

We may work with third-party service providers such as:

 

• Payment processor (PayPal):

  We send you a PayPal invoice and secure payment link. PayPal collects and processes your payment information based on their own Privacy Policy.

• Delivery and logistics partners

• IT service providers (hosting, email services, analytics tools)

 

These parties are contractually required to protect your data and use it only for authorized purposes.

 

 

3.2 Legal Obligations

 

We may disclose your information if required to:

 

• Comply with legal processes or governmental requests

• Enforce our terms and conditions

• Prevent fraud or security threats

 

 

4. Data Security & Retention

 

We implement strict security measures to protect your data, including:

 

• Secure servers and encrypted payment handling via PayPal

• Limited access to personal data within our organization

• Regular security reviews and updates

 

We retain your personal data only for as long as necessary for business, legal, or regulatory reasons. When no longer needed, your data is securely deleted or anonymized.

 

 

5. Your Rights & Choices

 

You may exercise the following rights:

 

• Access or correct your personal data

• Delete your personal data (where legally allowed)

• Opt out of marketing emails

• Restrict certain types of data processing

 

To exercise these rights, contact us at admin@kidease-rentals.com. We will respond within a reasonable timeframe.

 

 

6. Cookies & Tracking Technologies

 

We use cookies to improve website performance and user experience.

 

 

6.1 Types of Cookies Used

 

• Essential cookies (required for site functionality)

• Analytical cookies (e.g., Google Analytics)

• Marketing cookies (for advertising or retargeting)

 

You can manage cookie settings in your browser. Disabling cookies may affect website functionality.

 

 

7. Third-Party Links

 

Our website may include links to third-party websites (e.g., social media, partners).

We are not responsible for their privacy practices. Please review their policies before sharing data.

 

 

8. Children’s Privacy

 

Our services are not intended for children under 13, and we do not knowingly collect personal data from them. If such data is identified, it will be deleted immediately.

 

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. We encourage you to review this page regularly.

 

 

10. Contact Us

 

For questions about this Privacy Policy or your personal data:

 

KidEase Rentals

Email: admin@KidEase-Rentals.com

 

By using our website, you acknowledge that you have read and understood this Privacy Policy.