At KidEase Rentals, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.kideaserentals.com) or use our services.

 

By using our website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

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1. Information We Collect

 

When you use our website or services, we may collect and process the following types of information:

 

1.1 Personal Information

 

We may collect personal data that you provide to us when you:

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Make a booking or rental order

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Register for an account

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Contact us via email, Whatsapp, Zalo, phone, or contact forms

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Subscribe to newsletters or promotional emails

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Interact with us on social media

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This personal information may include:

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Name

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Email address

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Phone number

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Billing and delivery address

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Payment details (processed securely through OnePay)

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Order history

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Any other details you provide when using our services

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1.2 Automatically Collected Information

 

When you visit our website, we may automatically collect certain data, including:

 

IP address

 

Browser type and version

 

Operating system

 

Website usage data (pages visited, time spent, clicks, etc.)

 

Cookies and tracking technologies (see Section 6: Cookies for more details)

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2. How We Use Your Information

 

We use your personal data to:

 

Process and fulfill rental orders

 

Provide customer support and respond to inquiries

 

Send updates regarding bookings and services

 

Improve our website, services, and customer experience

 

Conduct internal business operations such as data analysis, fraud prevention, and security

 

Send promotional offers or newsletters (only with your consent)

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We do not sell or rent your personal information to third parties.

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3. How We Share Your Information

 

We may share your information with trusted third parties in the following circumstances:

 

3.1 Service Providers

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We work with third-party service providers who help us operate our business, such as:

 

Payment processors: We use OnePay to securely process payments. OnePay may collect and process your payment information in accordance with their own privacy policy. You can review OnePay's privacy policy here.

 

Delivery and logistics partners

 

IT service providers (hosting, email, analytics)

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These third parties are contractually obligated to keep your data secure and use it only for the intended purpose.

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3.2 Legal Obligations

 

We may disclose your information if required by law, such as:

 

Compliance with legal processes or government requests

 

Enforcing our terms and conditions

 

Protecting against fraud, unauthorized transactions, or harm​

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4. Data Security & Retention

 

We implement strict security measures to protect your personal data against unauthorized access, loss, or misuse. These measures include:

 

Secure servers and encrypted payment processing through OnePay

 

Restricted access to personal data within our organization

 

Regular security audits and updates

 

 

We retain your personal data only as long as necessary to fulfill our business and legal obligations. When no longer needed, we securely delete or anonymize your data.

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5. Your Rights & Choices

 

You have certain rights regarding your personal data, including:

 

Access & Correction: You can request a copy of your personal data or ask us to update incorrect information.

 

Deletion: You may request the deletion of your personal data where legally permitted.

 

Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails.

 

Restrict Processing: You may ask us to limit how we use your data in certain cases.

 

 

To exercise your rights, please contact us at [email address]. We will respond within a reasonable timeframe.

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6. Cookies & Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

 

6.1 What Are Cookies?

 

Cookies are small text files stored on your device that help us improve our website functionality and personalize your experience.

 

6.2 Types of Cookies We Use

 

Essential Cookies: Required for the website to function properly (e.g., login, cart functionality).

 

Analytical Cookies: Help us understand how users interact with our website (e.g., Google Analytics).

 

Marketing Cookies: Used for advertising and retargeting purposes.

 

 

6.3 Managing Cookies

 

You can modify your cookie preferences in your browser settings. Disabling cookies may affect website functionality.

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7. Third-Party Links

 

Our website may contain links to third-party websites (e.g., social media, partner businesses). We are not responsible for their privacy policies, so we encourage you to review their terms before providing any personal information.

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8. Children's Privacy

 

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it immediately.

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9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this page periodically to stay informed about how we protect your data.

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10. Contact Us

 

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

 

KidEase Rentals

admin@KidEase-Rental.com​

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By using our website, you acknowledge that you have read and understood this Privacy Policy.